Highlights
Schedule type is the most crucial factor shaping the booking experience for a service.
Read the descriptions on the screen very carefully while choosing
The main difference between appointment-based services and fixed-scheduled services is that appointments are booked from a free calendar based on your staff availability, while fixed-dated services have a specific pre-defined start and end date.
Any private services or semi-private ones are "Appointment" based. By definition, any home service is private for a client. Services like massage, 1:1 tutoring, and physiotherapy sessions are all private.
Fixed-dated services (Activity or experience, courses or programs) are most of the time group sessions. A training institute cannot please 8-10 students by asking them their preferred dates and times. Instead, they issue certain batches and students like to enroll in them.
For most businesses all of these schedule types are relevant. A cooking school or even a personal trainer may have group lessons and private lessons.
Schedule Type Selection (2nd Step of Service Creation)
Some Examples
Service | Schedule Type |
Home cleaning | Appointment |
Jack the Ripper city tour | Activity and/or Experience with a fixed date |
Spanish for beginners A1 | Course or program with fixed dates |
Private Spanish lessons | Appointment |
Private Yoga lessons | Appointment |
Learn the Guitar with Jose (a group with ages 7-9) | Course or program with fixed dates |
Private guitar lessons with Jose | Appointment |
Reiki certification program | Course or program with fixed dates |
Argentinian cooking night | Activity and/or Experience with a fixed date |
Become a pastry chef (180-hour program) | Course or program with fixed dates |
Jet ski | Appointment |
Handyman | Appointment |
First aid training | Course or program with fixed dates |
Haircut | Appointment |
Massage | Appointment |
Personal training with Sean | Appointment |
Group swimming lessons with Staryu Academy | Course or program with fixed dates |
Become a yoga instructor (102 hours) | Course or program with fixed dates |
Physiotherapy packages | Appointment |
Doctor's appointments | Appointment |