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Introduction to Customer

Highlights

  • The customer page shows the info and the booking history of each customer

  • You have search and export functionalities

  • You can create new bookings directly from the customer page

List Customers

  • All your customers, regardless of created by you or by online bookings are listed here

  • You can search with name, email and phone number

  • Click on a customer to view the details

  • You can click "+ New" to create a new customer, email or full name fields are mandatory. You can create a customer with a name.

  • Emails (not phone numbers or names) are the unique identifiers of the customers. Bookings made with the same email are merged into the same customer.

  • You can export your list of customers

Customer Detail

  • View customer information and addresses (if applicable) here.

  • Pencil (Edit) icons allow you to update these fields.

  • Customers can have only one address.

  • All bookings of the customer are listed in the Bookings section.

  • If you click New Booking or New Repeating Appointment buttons, you can create without having to choose the customer later.

  • Cancelled bookings show a badge to indicate they are canceled.

  • The page shows if there are active repeating appointments. See more details on repeating appointments.

Customer Create/Edit

  • Can create new customers, or edit existing customers

  • If you edit a customer, the details on the existing bookings won't change. Information on the bookings is saved as a snapshot.

  • The tax registration number is only relevant if you activated invoicing for your account

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