Encountering difficulties with your online booking page can be frustrating, especially when you're eager to test a service you've created. If you find yourself being redirected to the booking page, here are potential reasons and solutions to consider.
Service Status:
Issue: Your service status may be set to Draft or Dismissed.
Solution: Ensure that your service is Live to resolve this redirection problem.
Pricing Problems:
Issue: Prices set as zero or missing pricing information can cause redirection.
Solution: Avoid leaving prices as zero; if you want to provide it for FREE, use the FREE service flag. Ensure that pricing information is entered correctly.
Missing Schedules for Fixed Dated Services:
Issue: For services with fixed date schedules and no available slots, users are redirected to the booking page.
Solution: Add new schedules for fixed-dated services to eliminate redirection issues.
In the event that your service link is directing you to the booking page, these troubleshooting steps can help you identify and rectify the underlying problems. By addressing service status, pricing issues, and schedule availability, you can ensure a seamless experience for your clients.
If you still see an issue and couldn't troubleshoot on your own, drop us a message and we will check it for you.